What are the Composites?

IS20G® is the ONLY workshop in the entire Automotive Industry that evaluates its attendees BEFORE they ever get to the workshop. Coordinators evaluate the first 20 registered dealerships in the following 10 KPI categories; Websites, SEO, Social Media, Online Reputation, Text Integration, Mystery Shopping, Human Resources, and a Video Production assessment. This DEEP dealership dive is UNIQUE to The Internet Sales 20 Group®.Lorem ipsum dolor sit amet, consectetur adipisicing elit. Voluptatibus voluptas, odit mollitia error doloremque architecto iusto atque! Id iusto, consequatur omnis laboriosam, qui, maiores optio dolorem, cum dolor recusandae ab! Lorem ipsum dolor sit amet, consectetur adipisicing elit. Voluptatibus voluptas, odit mollitia error doloremque architecto iusto atque! Id iusto, consequatur omnis laboriosam, qui, maiores optio dolorem, cum dolor recusandae ab! Lorem ipsum dolor si IS2G0

What are the Composites?

Internet Sales 20 Group composites



Composites

We only select a limited number of attendees to be a part of the Internet Sales 20 Group® composite. If your dealership signs up today, you will receive over $3,000 worth of value, and be a part of this year’s composite in Philadelphia, PA. Dealerships will be analyzed, graded, ranked and awarded based on these ten KPI's.

These categories include:


Dealer Synergy composite evaluator

Mystery Shop

Phone, Email, Chat & Social Media


Dealerships will receive two monitored calls and be graded in the following areas: initial experience, greeting, and phone etiquette. Having a basic phone process and a script makes it easy to guarantee you hit all the key points and end the conversation with an appointment.

Dealer Video Production composite evaluator

Video Production Assessment

Video Strategy Analysis


“Video” is the most powerful opportunity for dealers to have an unfair competitive edge against their competition. Dealerships will be evaluated on the existance of a video strategy as well as how effective those efforts correlate to conversions and increased ROI.


Digital Air Strike composite evaluator

Online Reputation

Reviews, Ratings & Customer Engagement

Dealerships will be graded on their ratings on Internet review sites such as Google Reviews, Yahoo Local, Yelp!, Dealer Rater, Edmunds, Cars.com, and more. The dealership is assessed based on the number of reviews, the ratings and their engagement with reviewers.


Dealer On composite evaluator

Website

Usability, Page Speeds & SEO

When assessing websites, the most important thing is the ease of use for the customer. We look for an easy search button for inventory, explanatory videos, and more. Other aspects include a clear call to action, contact information, and a site that is up-to-date and relevant.


Digital Air Strike composite evaluator

Social Media

Composite Curation & Analytics


With social media being crucial for exposure, this category examines total fans, followers, and subscriptions on the most popular social media sites like Facebook, YouTube and Twitter.



Autobytel composite evaluator

Texting

Text Based Mystery Shopping

Dealerships will be graded on their text integration on their website. This assessment will grade dealerships on their integration, utilization and response time with text messaging.



Dealer Synergy composite evaluator

Lead Response Audit

Time, Consistency & Qualification

This category is graded based on the dealership’s ability to provide confirmation of vehicle availability, offer test drives, and their overall professionalism while providing details about vehicle inventory.


Dealer On composite evaluator

SEO

Findability, Locality & Trustworthiness

SEO assesses the dealership’s main website for accessibility on mobile devices and desktops. Links are checked to ensure that they work properly and include proper alt tags, headers and more. The overall test of the SEO category is to see how well sites rank on search engines based on content and the utilization of keywords.


Testimonial Builder composite evaluator

Video Testimonials

Quality, Content & Authenticity

Video Testimonials is a key component to help build and keep brand integrity. It is imperative that you capture client statements who have experienced quality customer service through your company. This category is graded on the authenticity of the content, length, and overall video quality.